Your privacy, handled with care

Overview

Shelter Aid TX ("we," "our," or "us") is a student-led 501(c)(3) nonprofit organization. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

We aim to keep this policy clear and easy to read. A good privacy notice should explain what is collected, why it is collected, how it is used or shared, what security measures are used, and how to contact the organization.

Information we collect

• Contact details you provide: such as name, email, organization, and message content when you submit a form.
• Donation-related details: if online donations are enabled, we may collect information needed to process your donation (for example, amount and basic contact details). Payment details are handled by the payment processor.
• Basic technical data: like approximate device/browser details and high-level usage events to help us improve the site.

How we use information

• Respond to inquiries and partnership requests.
• Coordinate shoe donations, drives, and volunteer activity.
• Operate, maintain, and improve the website and our programs.
• Comply with applicable legal or reporting obligations.

We process personal information based on consent, our legitimate nonprofit interests, and compliance with legal obligations.

When we share information

We do not sell personal information.

We may share limited information with trusted service providers that help us run the site and our operations, such as:

• Email and form delivery providers.
• Hosting, analytics, or security tooling providers.
• Payment processors, when donations are enabled.

Privacy policies are generally expected to describe the categories of third parties that receive information and why.

Cookies and analytics

We may use lightweight analytics and similar technologies to understand high-level site usage. This may include aggregate page views, referral sources, and approximate device or browser types. You can reduce tracking by adjusting your browser settings.

Data retention

We generally retain contact and inquiry information for up to 5 years unless a longer period is required for record-keeping or legal purposes.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. Privacy notices should describe security safeguards at a high level.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

No sensitive data

We do not intentionally collect sensitive personal information such as government identification numbers, health data, or precise location data through this website.

Email communications

We may send occasional updates related to donations, partnerships, or program activity. You can opt out of these communications at any time.

Your choices

• You can contact us to update or correct your information.
• You can request that we delete information you submitted through the site.
• You can opt out of non-essential emails by following unsubscribe instructions.

Many privacy frameworks emphasize making user choices and contact paths clear in the privacy policy.

State privacy rights

Depending on where you live, you may have additional rights under applicable privacy laws, including the right to request access to or deletion of your personal information. We do not discriminate against individuals who exercise these rights.

We aim to provide a clear privacy notice and reasonable methods to contact us about privacy requests, consistent with state guidance.

Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of the page.

Contact us

If you have questions about this policy or our privacy practices, contact us at shelteraidtx@gmail.com.

Mailing address: 5900 Balcones Dr Ste 100, Austin, TX 78731.

For questions about donations or partnering, you can also use the contact form.